2020 has proved to be an unprecedented year within the Hospitality industry and we have continued to try and do our best to ensure our customers have been able to enjoy their holiday with us, or in the event of cancellations, lockdowns and restrictions tried to be as flexible as possible to protect you.
Back in June 2020 we were fortunate enough to join an insurance scheme which helped protect both us and our customers. Unfortunately due to the volatility in the UK this is no longer available to us. As such there has been a change in our Terms & Conditions which came in to force as of the 9th January 2021. Please see below the changes to help you plan ahead and protect yourselves should you decide to book a holiday with us.